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Privacy Policy

We take your privacy seriously. This policy explains what information we collect, why we collect it, and how we protect it.

Last updated: January 15, 2025  |  Effective date: January 15, 2025  |  Questions? Email info@happentix.com

1. Introduction

Welcome to Happentix ("we," "our," or "us"). We operate the website happentix.com and provide an informational discovery platform for events and experiences. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using Happentix, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our platform.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Fill out our contact form (name, email, message content)
  • Submit an event listing (organizer name, event details, contact information)
  • Write a review or community post
  • Subscribe to our newsletter

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring URLs
  • Date and time of your visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. Please see our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our informational platform
  • To respond to your inquiries and support requests
  • To send you newsletters and updates (with your consent)
  • To analyze usage patterns and improve our website
  • To detect and prevent fraudulent or abusive activity
  • To comply with our legal obligations
  • To personalize your experience on our platform

We do not sell your personal information to third parties. Happentix is an informational platform and does not process payments on behalf of users.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent – for newsletters and non-essential cookies
  • Legitimate interests – for security, fraud prevention, and analytics
  • Contract performance – when you register an account or submit an event listing
  • Legal obligation – to comply with applicable law

5. Sharing Your Information

We may share your information with trusted third parties only in these circumstances:

  • Service Providers: We use third-party vendors to operate our website (e.g., hosting, analytics, email delivery). These providers process data only on our behalf and under strict data processing agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will provide notice before your data is transferred.

6. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Account data is retained while your account is active and for up to 3 years after account deletion. Contact form submissions are retained for 12 months.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data ("right to be forgotten")
  • Restriction: Request that we limit how we use your data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise any of these rights, email us at info@happentix.com. We will respond within 30 days.

8. Data Security

We implement industry-standard technical and organizational security measures to protect your data, including TLS/HTTPS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Happentix is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If we discover we have inadvertently collected data from a child, we will delete it promptly. If you believe we have collected data from a child, please contact us at info@happentix.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data from the EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date at the top of this page. For significant changes, we may also send an email notification to registered users.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: